Client Relations Title Specialist

2 weeks ago


Clinton, Maryland, United States Maryland Speedy Tag & Title II LLC Full time
Job Overview

Benefits and Advantages

  • Attractive Salary Package
  • Generous Leave Policy
  • Opportunities for Professional Development

Position Summary

We are seeking a committed Client Relations Title Specialist to become a part of our organization. This role primarily involves engaging with clients, addressing their inquiries, managing requests, resolving issues, and ensuring a satisfactory customer service experience. The perfect candidate should be friendly, proficient with technology, a fast learner, possess strong analytical abilities, and maintain composure in demanding situations.

Key Responsibilities

  • Facilitate Motor Vehicle Tag and Title Transactions for individuals and enterprises.
  • Engage in promotional initiatives to highlight our offerings.
  • Employ software that interfaces with the Motor Vehicle Administration Database.
  • Thoroughly review and accurately file completed transactions.
  • Promptly report any discrepancies to the supervisor.
  • Uphold office organization in line with company standards.
  • Stay informed about new procedures and updates from the MVA.
  • Identify client needs, collect information, and propose solutions.
  • Foster relationships with clients through effective communication strategies.
  • Participate in training sessions to improve skills and knowledge.

Required Qualifications

  • High school diploma or GED is mandatory.
  • Previous experience in customer service is advantageous.
  • Competence in using computers and customer management systems.
  • Exceptional verbal and phone communication skills.
  • Ability to listen attentively and perform well under pressure.
  • Strong organizational and time management skills.
  • Quick to learn and apply new information.


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