Customer Experience Team Member

3 weeks ago


Lancaster, Pennsylvania, United States Famous Footwear Full time

Famous Footwear is seeking a Customer Experience Team Member to join their team in Park City Center. As a valued member of our team, you will be responsible for creating a welcoming environment for all customers and providing them with a personalized shopping experience.

The successful candidate will have the ability to maintain a strong knowledge of products, features, and promotions to effectively communicate with customers and drive sales. This includes greeting customers warmly, providing personalized assistance throughout the shopping experience, and addressing product-related issues promptly and professionally.

In this role, you will also have the opportunity to work collaboratively as part of a dynamic team to achieve sales goals and provide an exceptional shopping experience for customers. You will be expected to maintain a high level of productivity and efficiency while working in a fast-paced retail environment.

We estimate that the salary for this role will be around $14-16 per hour, based on industry standards and location.

Key Responsibilities

  • Deliver exceptional customer service and create a welcoming environment
  • Maintain a strong knowledge of products, features, and promotions
  • Collaborate with colleagues to achieve sales goals

What We Offer

  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The opportunity to work with a leading retailer in the footwear industry


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