Operations Manager Assistant
18 hours ago
Job Summary:
The Assistant Operations Manager plays a crucial role in the success of Mattress Firm by overseeing the efficient day-to-day operations of multiple functions within their assigned distribution center. This individual supervises a team of distribution center members and contributes to meeting organizational financial objectives.
Key Responsibilities:
- Assist in the efficient day-to-day operations of the distribution center.
- Contribute to meeting overall financial objectives of the distribution center compared to budget.
- Create and foster an environment of trust, open two-way communication, and cohesive team effort.
- Ensure alignment with strategic vision and communicate organizational mission and values to the team.
- Communicate with team members through regular and frequent meetings.
- Hold one-on-one meetings with direct reports at least twice a month.
- Ensure adherence to operational processes, policies, and procedures.
- Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
- Identify opportunities and drive continuous improvement initiatives in the distribution center.
- Facilitate resolution of customer service issues.
- Verify driver payroll for accuracy.
- Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
Requirements:
- High School diploma or equivalent required.
- Bachelor's Degree preferred.
- 2+ Years related experience.
- Warehouse, logistics, or supply chain knowledge.
- Computer literacy in Microsoft products: Outlook, Excel, PowerPoint.
- General warehouse standard operating procedures.
- BASIC retail operations.
- Inventory control.
- Safety policies and procedures.
- Financial analysis, reporting, and budgeting.
Physical Demands:
- Warehouse Environment.
- Sitting frequently.
- Standing frequently.
- Walking frequently.
- Talking frequently.
- Hearing frequently.
- Lift or move 100 pounds or more.
- Usage of hands and fingers.
- Reaching with hands and arms.
- Stooping, kneeling, crouching, or crawling occasionally.
- Sight is required to ensure the safety of yourself and others.
Benefits:
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription and vision plans.
- Get paid on-demand Base pay or uncapped commission.
- Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.
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