Operations Manager Assistant

18 hours ago


Roswell, Georgia, United States Mattress Firm Full time

Job Summary:

The Assistant Operations Manager plays a crucial role in the success of Mattress Firm by overseeing the efficient day-to-day operations of multiple functions within their assigned distribution center. This individual supervises a team of distribution center members and contributes to meeting organizational financial objectives.

Key Responsibilities:

  • Assist in the efficient day-to-day operations of the distribution center.
  • Contribute to meeting overall financial objectives of the distribution center compared to budget.
  • Create and foster an environment of trust, open two-way communication, and cohesive team effort.
  • Ensure alignment with strategic vision and communicate organizational mission and values to the team.
  • Communicate with team members through regular and frequent meetings.
  • Hold one-on-one meetings with direct reports at least twice a month.
  • Ensure adherence to operational processes, policies, and procedures.
  • Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
  • Identify opportunities and drive continuous improvement initiatives in the distribution center.
  • Facilitate resolution of customer service issues.
  • Verify driver payroll for accuracy.
  • Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.

Requirements:

  • High School diploma or equivalent required.
  • Bachelor's Degree preferred.
  • 2+ Years related experience.
  • Warehouse, logistics, or supply chain knowledge.
  • Computer literacy in Microsoft products: Outlook, Excel, PowerPoint.
  • General warehouse standard operating procedures.
  • BASIC retail operations.
  • Inventory control.
  • Safety policies and procedures.
  • Financial analysis, reporting, and budgeting.

Physical Demands:

  • Warehouse Environment.
  • Sitting frequently.
  • Standing frequently.
  • Walking frequently.
  • Talking frequently.
  • Hearing frequently.
  • Lift or move 100 pounds or more.
  • Usage of hands and fingers.
  • Reaching with hands and arms.
  • Stooping, kneeling, crouching, or crawling occasionally.
  • Sight is required to ensure the safety of yourself and others.

Benefits:

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription and vision plans.
  • Get paid on-demand Base pay or uncapped commission.
  • Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.


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