Veterinary Assistant Manager

2 days ago


Roswell, Georgia, United States Banfield Full time
Job Summary

The Shift Lead is a vital role at Banfield, responsible for providing continuity and operational support across all shifts. This position requires a unique blend of leadership and paraprofessional skills, ensuring the hospital always has leadership onsite to support associates and clients.

Key Responsibilities
  • Leadership Duties (20%):
    • Assist the Practice Manager in developing an efficient and productive hospital team that provides exceptional client service and quality care.
    • Support the Practice Manager in hospital labor management, including adjusting paraprofessional team schedules on a shift-by-shift basis.
    • May assist the Practice Manager in selecting, training, and supervising the paraprofessional team to ensure quality medical care and exceptional client service.
    • Provide professional, efficient, and exceptional client service, ensuring all associates do the same.
  • Paraprofessional Responsibilities (80%):
    • Perform the duties of a CSC and/or veterinary assistant/technician, including actively recruiting new clients, managing the flow of clients and pets, and providing exceptional client service.
    • Maximize the number of pets seen by the hospital team through efficient and productive hospital operations.
    • Provide professional, efficient, and exceptional service at all times, including educating clients about Optimum Wellness Plans, preventative care, and pet health needs.
Requirements

The ideal candidate will possess excellent leadership and communication skills, with the ability to work effectively in a fast-paced environment. A strong understanding of veterinary medical procedures and protocols is essential, as is the ability to work collaboratively with the veterinary team to provide exceptional client service.

Banfield is committed to providing a positive and supportive work environment, with opportunities for professional growth and development. If you are a motivated and dedicated individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.


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