Case Management Specialist
1 week ago
The Case Management Specialist is responsible for conducting thorough, prompt, and equitable administrative investigations. This role involves consulting relevant policies, laws, regulations, and administrative guidance to determine elements and standards relevant to the issues being investigated. The successful candidate will develop investigation plans to identify allegations and issues, applicable policies and laws, relevant evidence, and scope of investigations.
Key Responsibilities
Conducts thorough, prompt, and equitable administrative investigations.
Consults relevant policies, laws, regulations, and administrative guidance to determine elements and standards relevant to the issues being investigated.
Develops investigation plans to identify allegations and issues, applicable policies and laws, relevant evidence, and scope of investigations.
Performs core investigative tasks, including interviewing witnesses, gathering relevant records, evaluating and analyzing evidence, conducting credibility assessments, making factual findings, and drafting comprehensive reports that summarize the investigation.
Uses critical thinking skills to spot relevant issues; identifies, analyzes, and weighs relevant evidence; and draws sound conclusions.
Uses exceptional writing skills to draft concise, well-analyzed investigation reports.
Ensures timely, appropriate communication with all parties and stakeholders regarding investigations.
Maintains accurate, comprehensive investigation records.
Works as a team member to help colleagues complete investigations.
Develops and maintains effective, collaborative working relationships within the department and across the University.
Liaises with Title IX coordinator regarding cases.
Requirements
The successful candidate will have a bachelor's degree and at least two years of experience conducting employment or other internal investigations, or a bachelor's degree and four years of relevant experience. The ideal candidate will have demonstrated working knowledge of state and federal employment laws, as well as standards and practices related to personnel selection, supervisory/management principles, practices, and procedures.
About Arizona State University
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy, and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural, and environmental health of the communities it serves. Its research is inspired by real-world application, blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth-largest city. ASU champions intellectual and cultural diversity, welcoming students from all 50 states and more than 100 nations across the globe.
Equal Employment Opportunity
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
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