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Service Department Manager

2 months ago

Schenectady, New York, United States Lia Auto Full time

**Job Summary:** Lia Auto Group is seeking an experienced Service Department Manager to lead our team. If you're looking for a fast-paced, professional, and positive environment that rewards hard working, reliable, and team-oriented individuals, this is the right fit for you.

**About Us:**

Lia Auto Group is a family-owned and operated business with a long history of success and growth. We have over 1200 dedicated team members at 21 locations throughout NY, MA, and CT. We offer our quality products and deliver exceptional consumer experiences for over 40 years.

**Our Culture:**

We are heavily involved in supporting our communities and look for people to join us in volunteerism and fund raising efforts for many local charities and non-profit organizations.

**Benefits:**

• Medical, Dental, and Vision

• Employer-funded Life Insurance Plan

• 401K Plan with Employer Match

• Paid Time Off

• Paid Weekly

• Growth Opportunities

• Long-term job security

• Health and wellness

• Discounts on services and parts

• Employee vehicle purchase plans

• Competitive wages

• State-of-the-art facility with cutting-edge technology

• Work environment OSHA certified to current Air Quality Standards

• Highly productive shop

• Continued education, manufacturer hands-on and web-based training

• Clean and professional work environment

**Key Responsibilities:**

• Knowledge and experience in daily and monthly sales

• Supervise all service employees as well as their performances and payroll

• Involved with the employees when it comes to dispatch and training

• Control expenses of the service department

• Maintain excellent customer relations

• Experience in warranty administration

• Ability to maintain good relations with factories

**Requirements:**

• 5+ years of Service Department management experience required

• Excellent customer service skills

• Basic Computer skills

• Positive, friendly attitude, along with a customer service mentality

• Enjoy working in a fast-paced environment

• Team player

• Must have clean & valid driver's license

• Strong communication skills