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Personal Banker II
2 months ago
As a Personal Banker II at Civista Bank, you will be responsible for maintaining and building customer relationships by providing an exceptional customer experience. This includes processing transactions, assessing customer needs, recommending products, and referring partners to customers to create a personalized banking experience.
Key Accountabilities:
- Engage with customers daily to build relationships and identify opportunities to expand current banking relationships.
- Adhere to regulations and follow policies and procedures to ensure the safety and soundness of customers and the bank.
- Develop a comprehensive knowledge of products and services to fulfill customer needs and drive sales production.
- Competently execute on customer requests with speed and accuracy.
- Understand all aspects of consumer lending and new accounts in daily and weekly activities.
- Dedicate to daily personal growth through active learning and adapting to new procedures and systems.
- Maintain cash levels and outages within established guidelines.
- Communicate effectively internally and externally.
- Encourage the use of technology in everyday banking interactions.
Qualifications:
- 3-5 years of previous teller experience required.
- Excellent oral, written, and presentation skills.
- Detail-oriented with the ability to work under deadlines with frequent interruptions.
- High School diploma or equivalent required.
- Above-average knowledge of technology and willingness to adapt to new software technologies.
- Work involves eye strain due to constant use of computer screens.
- Work involves being able to concentrate on the matter at hand under sometimes distracting work conditions.
- Work involves lifting and moving objects up to 50 lbs.
- Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
- Work involves some travel to attend meetings, training, and so forth.
Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates.