Restaurant Manager

23 hours ago


Hagerstown, Maryland, United States NNP Management LLC Full time
Job Title: Restaurant Manager

As a Restaurant Manager at NNP Management LLC, you will be responsible for leading a team of employees to deliver exceptional guest experiences, operational excellence, and profitable top-line sales.

Key Responsibilities:
  • Team Environment:
    • Hire, train, and develop employees to achieve their full potential.
    • Communicate job expectations and provide coaching and feedback to ensure employee success.
    • Plan, monitor, and appraise employee performance to drive results.
  • Operational Excellence:
    • Create a guest-first culture in the restaurant by ensuring high-quality food and service.
    • Ensure all shifts are properly staffed to meet guest service goals.
    • Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation guidelines.
  • Profitability:
    • Control costs to maximize profitability and drive business growth.
    • Execute in-restaurant marketing promotions and new product roll-outs to drive sales.
    • Set sales goals and track results to ensure business success.
Requirements:
  • Fluent in English.
  • Math and financial management skills.
  • Restaurant, retail, or supervisory experience.
  • At least 18 years of age (where applicable).
  • High School diploma or equivalent.
Competencies:
  • Guest Focus:
    • Understand and exceed guest expectations, needs, and requirements.
    • Develop and maintain guest relationships.
    • Display a sense of urgency with guests.
  • Passion for Results:
    • Set and maintain high standards for self and others.
    • Consistently meet or exceed goals.
    • Contribute to the overall team performance.
  • Problem Solving and Decision Making:
    • Identify and resolve issues and problems.
    • Use information at hand to make decisions and solve problems.
  • Building Effective Teams:
    • Identify and communicate team goals.
    • Monitor progress, measure results, and hold others accountable.

NNP Management LLC is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.



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