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Hospitality Server

2 months ago

Fort Mill, South Carolina, United States Concord Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Server to join our team at Concord Hospitality. As a Server, you will play a key role in delivering exceptional guest experiences and ensuring the highest level of service in our food service outlets.

Key Responsibilities
  • Provide Exceptional Guest Service: Greet guests with a warm smile and ensure their needs are met throughout their dining experience.
  • Manage Table Service: Take orders, serve food and beverages, and handle payments in a timely and efficient manner.
  • Maintain a Clean and Organized Workspace: Ensure the dining area and kitchen are clean and organized, adhering to health and safety standards.
  • Work Collaboratively with the Team: Communicate effectively with colleagues to ensure seamless service and meet guest needs.
  • Upsell and Promote: Offer menu recommendations and promotions to enhance the guest experience and increase sales.
Why Work with Us?

At Concord Hospitality, we value our associates and offer a range of benefits, including competitive wages, comprehensive benefits, and opportunities for career advancement. Our "Associate First" culture supports and inspires personal development, and we are committed to providing the best customer service and quality accommodations in every market we exist.

Requirements
  • Excellent Communication Skills: Ability to effectively communicate with guests, colleagues, and management.
  • Strong Customer Service Skills: Ability to provide exceptional guest service and resolve issues in a professional manner.
  • Teamwork and Adaptability: Ability to work collaboratively with the team and adapt to changing situations.
  • Basic Math Skills: Ability to handle cash and operate a point-of-sale system.