Operations Associate

2 weeks ago


Novi, Michigan, United States Mad Science Full time
Job Description

Mad Science is seeking a highly motivated and organized Operations Associate to join our team. As an integral member of our operations team, you will be responsible for supporting the Operations Manager in various tasks, including staffing, marketing, customer communications, and fulfillment of Mad Science programs.

Key Responsibilities:
  • Answer customer inquiries and book Mad Science programs from inbound calls
  • Assist with on-site administration of school programs, camps, and birthday parties
  • Serve as a substitute instructor when necessary
  • Assist with creating print marketing materials, including flyers, ads for print publications, and program-related print materials
Requirements:
  • Excellent customer service and interpersonal skills
  • Ability to work independently and with minimal direction
  • Proficiency with Microsoft Office and Google applications
  • Excellent organizational skills and attention to detail
  • Energetic, outgoing, and FUN personality
  • No Science background is necessary, but you must be willing to learn
  • Valid driver's license and reliable transportation
Work Schedule:

We are flexible on an exact work schedule, but we require 20-30 hours per week, Monday through Friday, between the hours of 8:00 AM and 5:30 PM. All Operations Team members also work a rotating weekend schedule of Saturday morning, 3-4 hours, 1-2 times per month.

Compensation:

$19.00 per hour


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