Logistics Support Associate
4 weeks ago
Job Summary
As a key member of our delivery team, the Delivery Operations Assistant will assist delivery drivers with customer orders, ensuring safe, accurate, and efficient delivery of products. This role involves loading and off-loading merchandise, interfacing with customers, and maintaining all safety procedures and practices.
Key Responsibilities
- Works closely with delivery drivers to ensure seamless delivery of customer orders.
- Inspects deliveries prior to loading to ensure accuracy and quality.
- Assists with loading and unloading merchandise using powered and non-powered material handling equipment.
- Makes customer calls before and during delivery to ensure satisfaction.
- Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
- Relays escalated customer concerns to distribution center leadership.
- Performs general warehouse duties as needed.
Work Environment
- Typically located in a comfortable environment with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness.
- Requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials.
- Typically requires overnight travel less than 10% of the time.
Requirements
- HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.
Our Commitment to Diversity, Equity, and Inclusion
HD Supply is committed to creating a culture that promotes equity, respect, and advocacy for every associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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