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Customer Service Ambassador

2 months ago

Dover, Delaware, United States 7-Eleven Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Floor Representative to join our team at 7-Eleven. In this role, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and maintaining a clean and safe shopping environment.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, assist with purchases, and suggestively sell products to increase sales.
  • Point of Sale Operations: Run the POS system, monitor customer lines, and expedite the sales process to ensure a seamless shopping experience.
  • Product Knowledge: Maintain knowledge of products and services offered by 7-Eleven and complete associated transactions accurately.
  • Regulatory Compliance: Adhere to federal, state, and local regulations, and prohibit the sale of age-restricted products to individuals under the minimum age requirement.
  • Program Promotion: Take an active role in promoting programs introduced by 7-Eleven and ensure established standards are adhered to.

Requirements: To be successful in this role, you must be able to work effectively in a fast-paced environment, provide positive customer interactions, and maintain a high level of product knowledge.