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Plumbing Service Area Manager

1 month ago

Tampa, Florida, United States Bayonet Plumbing Full time

Job Summary:

Bayonet Plumbing, Heating, and Air Conditioning is seeking a highly skilled and experienced Plumbing Service Area Manager to oversee the daily operations of our service area.

The successful candidate will be responsible for planning and managing the service area to ensure Bayonet goals and objectives are achieved.

Key Responsibilities:

  • Hire and retain top talent in Plumbing Service Technicians.
  • Manage a team of five or more technicians, ensuring their efficiency and effectiveness.
  • Review technician performance and daily calls for accuracy.
  • Guide service technicians to elevate their level of customer service.
  • Assist in diagnosing and resolving residential plumbing issues.
  • Address and resolve customer inquiries and service-related issues promptly.
  • Manage inventory to ensure ready availability of parts and equipment.
  • Uphold all safety standards.
  • Adhere to all Departmental policy and procedures.

Qualifications:

  • Demonstrated experience as a Plumbing Service Manager or in a similar leadership role for two years or more.
  • Thorough plumbing service experience.
  • Exceptional customer service and communication skills.
  • Proficiency in inventory management.
  • Strong diagnostic and problem-solving skills.
  • Knowledge of plumbing industry safety standards and regulations.
  • Clean driving record, ability to pass a background check and pre-employment drug test.

Benefits:

  • Medical Insurance
  • Dental, Vision, Accident, Short Term Disability, Critical Illness, and Hospitalization Insurance
  • 401K
  • Company-paid Life Insurance and Short-Term Disability Insurance
  • Company vehicle with gas card
  • Company cell phone, and iPad