Dispensary Associate
2 weeks ago
At Trulieve, we are seeking a highly motivated and customer-focused Dispensary Associate to join our retail team. As a Dispensary Associate, you will play a critical role in guiding customers through their cannabis journey, providing exceptional customer service, and ensuring a seamless shopping experience.
Key Responsibilities:- Provide empathetic and compassionate support to patients, addressing their needs and concerns in a professional and respectful manner.
- Develop and maintain in-depth knowledge of Trulieve's products, including their benefits, potential side effects, and usage guidelines.
- Facilitate customer purchases, ensuring compliance with state regulations and providing a positive experience.
- Collaborate with management and shift supervisors to resolve customer issues and improve overall customer satisfaction.
- Process patient orders efficiently and accurately, maintaining a high level of productivity and attention to detail.
- Adhere to Trulieve's policies and procedures, upholding the company's standards for quality and customer service.
- High school diploma or equivalent, with prior experience in retail, customer service, or a related field.
- Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
- Valid driver's license and clean driving record (for delivery associate role).
- Ability to pass a comprehensive background check.
Our dispensary is a fast-paced, dynamic environment where you will have the opportunity to work with a diverse group of customers and colleagues. As a Dispensary Associate, you will be expected to work a variety of shifts, including evenings, weekends, and holidays.
Trulieve is an equal opportunity employer, committed to providing a safe and inclusive work environment for all employees. We offer a comprehensive benefits package, including paid time off, and opportunities for professional growth and development.
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