Career Coach Supervisor
4 weeks ago
Summary:
We are seeking a highly skilled Career Coach Supervisor to join our team at Zeiders Enterprises, Inc. This is a full-time position that requires strong leadership and coaching skills to manage a team of certified career coaches providing career, employment, and education assistance under the Spouse Education and Career Opportunities (SECO) Program.
Key Responsibilities:
- Manage a team of career coaches virtually, providing guidance and support to ensure high-quality service delivery.
- Develop, coordinate, and evaluate the performance of certified career coaches, identifying areas for improvement and implementing training and development programs.
- Collaborate with the operations team to ensure seamless delivery of services, including government contract requirements and personnel management.
- Provide exceptional customer service, resolving conflicts and complaints in a timely and professional manner.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve coaching and supervision techniques.
Requirements:
- Masters degree in Career Counseling, Counseling, Higher Education, Administration/Leadership, Education, Adult Education, or related field.
- 2+ years of experience in higher education, workforce development, or social service program administration/management.
- 2+ years of personnel management/staff supervision experience.
- Experience providing supervision to career coaches/counselors who provided services to adults across the career development lifespan.
Preferred Qualifications:
- Experience working in higher education or extensive knowledge of post-secondary educational institutions and various types of certificate/degree programs.
- Certification as a Certified Career Counselor (CCC), Nationally Certified Counselor (NCC), or Certified Workforce Development Professional (CWDP).
- Familiarity with government contracting process through prior work experience.
Work Environment:
The work environment is fast-paced and dynamic, requiring strong organizational and time management skills. The successful candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Pay Range: $59,000 - $75,000
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