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Customer Service Representative
2 months ago
{"h1": "Customer Service Representative Job Description", "p": "At Farmers Insurance, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong work ethic.
Responsibilities:
","ul": [{"li": "Provide exceptional customer service to current and new clients, responding to inquiries and resolving issues in a timely and professional manner."}, {"li": "Process policy change requests and maintain knowledge of our products to effectively answer client questions."}, {"li": "Meet new business production goals and objectives, soliciting new business through various lead sources and developing insurance quotes and sales presentations."}, {"li": "Develop ongoing networking relationships with real estate agents, mortgage lenders, title companies, and other industry professionals."}, {"li": "Treat each customer contact as a cross-sell and up-sell opportunity, including financial products."}, {"li": "Prospect for new business through referrals, networking, marketing, cold-calling, and lead databases."}, {"li": "Educate clients on insurance policies that best suit their needs."}], "h2": "Requirements:
","ul": [{"li": "Strong work ethic and leadership skills."}, {"li": "Driven and goal-oriented individual."}, {"li": "Ability to tactfully handle stressful and difficult situations."}, {"li": "Interest in a sales career, sales experience preferred."}, {"li": "No insurance experience required, but must be willing to learn."}], "h2": "Benefits:
","ul": [{"li": "Base pay with commissions."}, {"li": "Bonus opportunities."}, {"li": "Weekends off."}, {"li": "Holidays off."}, {"li": "Hands-on training."}, {"li": "Professional work environment."}]
