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General Manager

4 weeks ago

Arlington, Virginia, United States FirstService Residential Full time
Job Overview:

As a General Manager for Cardinal House in Arlington, you'll be responsible for managing and administering the day-to-day operations of the Community Association, including all financial management, property management, governance, and staff management.

Your Responsibilities:
  • Provide input and assist the Board with the preparation of the Association's annual budget.
  • Be responsible for the daily implementation of the annual budget, perform general financial management, and recordkeeping.
  • Assist Association and In-House counsel on collection matters and monitor maintenance fee accounts.
  • Monitor and report monthly financials.
  • Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.).
  • Manage the bid process, review bid spec proposals, and comparison spreadsheets, and make Board recommendations as appropriate.
  • Negotiate Association contracts for routine services, subject to the Board's approval, and Association counsel as needed.
  • Ensure the maintenance of all files, records, and correspondence in accordance with company procedures and good business practices.
  • Prepare Board meeting agendas, monthly management reports, and all other reports and materials needed for the Board Packet; distribute one week in advance of the meeting.
  • Coordinate activities of Association professionals, including attorneys, auditing firms, and engineering firms.
  • Establish and maintain an annual calendar indicating all Association activity, deadlines, elections, meetings, projects, etc.
  • Team building to unite staff and create a cohesive working environment.
  • Manage performance and discuss concerns regularly with all direct reports and team members.
  • Enforce the use of policies, tools, and programs by staff in the day-to-day management and operations and ensure proper adherence throughout the business unit.
  • Support the rollout and implementation of company and business unit initiatives and strategies.
Skills & Qualifications:
  • Bachelor's Degree or equivalent relevant work experience.
  • Minimum 7 years of relevant work experience required, preferably in hospitality, property, or facilities management.
  • Minimum 2 years of project management experience.
  • Experience managing large direct or indirect staff.
  • Possess working knowledge of budgets and fiduciary responsibility.
  • Demonstrated decision-making ability.
  • Demonstrated written and verbal communication skills.
  • Working knowledge of legislation impacting property management, preferred.
  • Strong understanding of the proposal/bid process.
  • Possession of or willingness to obtain CMCA/AMS certification required.
  • Critical thinking, problem-solving, judgment, and decision-making abilities are necessary.
  • Proficiency in computer programs like Microsoft Office, Outlook, and Windows required.
  • Ability to work with sensitive and/or confidential information.
What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $105,000 - $115,000 / annually

Disclaimer Statement: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.