General Manager
4 weeks ago
At Call Your Mother, we're seeking a highly skilled General Manager to lead our shop operations in the Northern VA area. As a key member of our team, you'll be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.
Key Responsibilities:
- Oversee daily shop operations, including preparing the shop for opening, executing service, and closing
- Proactively solve problems and take initiative to maintain a high level of efficiency
- Manage and lead supervisors and team members to provide excellent customer service
- Work with supervisors to create a positive and efficient work environment
- Support Call Your Mother's high operational standards by maintaining required standards of operation
- Manage maintenance and upkeep of equipment and shop surroundings
- Oversee food and beverage management, including inventory, ordering, and budget
- Recruit, hire, train, and conduct performance evaluations of team members
- Schedule shifts and positions to ensure adequate coverage
Requirements:
- 1-2 years of experience in a restaurant management role
- Good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
- ServeSafe Manager's Food Safety Certification
- Ability to coordinate multiple tasks and maintain required standards of operation
- Hospitality-oriented and passionate about the guest experience
- Hands-on managing style and willingness to lead by example
- Initiative, proactive thinking, and ability to solve problems
- High-energy, positive can-do attitude and ability to work under pressure
- Treat others with kindness and respect
- Team player and willingness to help others
What We Offer:
- Starting salary: $65,000 and 20% bonus opportunity
- Friendly, fun, and positive work environment with a welcoming and supportive team
- Benefits package for full-time staff, including health, dental, and vision insurance, 401k, paid vacation, and paid parental leave
- Free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team-building activities, and more
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
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