Kiehl's Keyholder Position

4 weeks ago


San Francisco, California, United States L Oreal USA Full time
About Kiehl's Since 1851

Kiehl's Since 1851 is a renowned apothecary brand with a rich history of providing high-quality, natural ingredients sourced from around the world. Our unique formulations and personalized service have made us a favorite among beauty enthusiasts.

Job Summary

We are seeking a highly motivated and customer-focused Keyholder to join our team at Kiehl's Since 1851. As a Keyholder, you will be responsible for assisting the Store Manager in achieving sales goals, providing exceptional customer service, and maintaining a neat and organized store environment.

Key Responsibilities
  • Assist Store Manager in achieving sales goals and individual sales targets
  • Provide superior customer service and develop customer relationships
  • Execute short and long-term plans to achieve business objectives
  • Maintain a neat and organized store environment
  • Deliver a best-in-class experience to customers
  • Uphold standards of customer service excellence
  • Leader in productivity
  • Regular attendance and timeliness for all scheduled shifts
Requirements
  • Retail and/or cosmetic experience preferred
  • Prior key holder experience preferred
  • Customer service experience
  • Communication skills
  • Analytical skills
  • Basic computer skills
  • Must be willing to work flexible hours and to work nights and weekends
  • High School Diploma or GED required
  • Must be 18 years or older
Preferred Qualifications
  • Bilingual: Spanish or Mandarin
Physical Environment

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

What's In It for You
  • Salary Range: $16-$18
  • Access to Company Perks (VIP Access to L'Oral's Internal Shop for Discounted Products)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs


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