Customer Service Representative

4 weeks ago


Seattle, Washington, United States Uwajimaya Full time
Job Details

Job Location: Uwajimaya - Seattle - Seattle, WA

Position Type: Full Time

Salary Range: $20.29 - $26.38 Hourly

Job Shift: Any

About Us

Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.

Key Responsibilities
  • Provide excellent customer service and maintain a friendly and approachable demeanor.
  • Offer carry-out assistance and promptly call for help when the queue exceeds three customers.
  • Operate the cash register, process payments accurately, handle returns efficiently, and ensure till accountability.
  • Be familiar with produce codes and store items to provide courteous product information.
  • Follow Cashier Guidelines and Procedures and adhere to store and company policies.
  • Walk through store departments to identify new products and their locations.
  • Keep the register counter clean, well-stocked, and ready for business.
  • Adhere to Alcohol and PCI Compliance policies.
  • Report discrepancies and concerns to the manager/supervisor, attend department meetings, and provide feedback on store events.
Qualifications
  • Must be at least 18 years old.
  • Minimum of a High school diploma or equivalent.
  • Prior retail experience and knowledge of Asian products, preferred.
  • Excellent customer service and communication skills.
  • Basic math proficiency, familiarity with ten-key/calculator, and comfortable using computers.
  • Flexible schedule to accommodate varying shifts.
  • Ability to collaborate effectively with team members and proactively work independently.
  • Must be able to lift up to 50 lbs.


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