Customer Service Representative
4 weeks ago
Job Location: Uwajimaya - Seattle - Seattle, WA
Position Type: Full Time
Salary Range: $20.29 - $26.38 Hourly
Job Shift: Any
About UsUwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.
Key Responsibilities- Provide excellent customer service and maintain a friendly and approachable demeanor.
- Offer carry-out assistance and promptly call for help when the queue exceeds three customers.
- Operate the cash register, process payments accurately, handle returns efficiently, and ensure till accountability.
- Be familiar with produce codes and store items to provide courteous product information.
- Follow Cashier Guidelines and Procedures and adhere to store and company policies.
- Walk through store departments to identify new products and their locations.
- Keep the register counter clean, well-stocked, and ready for business.
- Adhere to Alcohol and PCI Compliance policies.
- Report discrepancies and concerns to the manager/supervisor, attend department meetings, and provide feedback on store events.
- Must be at least 18 years old.
- Minimum of a High school diploma or equivalent.
- Prior retail experience and knowledge of Asian products, preferred.
- Excellent customer service and communication skills.
- Basic math proficiency, familiarity with ten-key/calculator, and comfortable using computers.
- Flexible schedule to accommodate varying shifts.
- Ability to collaborate effectively with team members and proactively work independently.
- Must be able to lift up to 50 lbs.
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