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Event Services Coordinator

2 months ago

GondrecourtleChâteau, Grand Est, United States University of Minnesota Full time
About the Job

**Job Summary**

The University of Minnesota is seeking a highly skilled and experienced professional to fill the role of Parking Operations Manager. This position will be responsible for overseeing the day-to-day operations of the university's parking facilities, ensuring that they are safe, efficient, and meet the needs of the university community.

Key Responsibilities

  • Event Operations: Direct a team of student supervisors during large events, ensuring that operational plans are executed according to the appropriate timeline.
  • Parking Facility Management: Manage parking space to maximize revenue and service levels, perform daily tours of parking facilities, and ensure that equipment is functioning properly.
  • Customer Service: Provide exceptional customer service, dealing effectively with difficult customers and finding solutions to their parking needs.
  • Supervision: Supervise full-time and student event staff, ensuring that they are trained in customer service, are informed of campus activities, and provide a positive image for the university.
  • Planning and Communication: Assist in the development and operational management of multi-department outreach, coordination, and communication plans to streamline and expand processes to meet the increasing event needs of the university.
  • Financial Investigations: Coordinate the collection of monies and report sheets from parking facilities, work with attendants to ensure proper cash handling procedures are followed, and conduct spot audits or other types of audits when requested.

Requirements

  • Education: Bachelor's degree in a related field, such as business administration, management, or a related field.
  • Experience: At least two years of experience in the operation of parking facilities, with at least one year involving supervision.
  • Skills: Strong leadership and communication skills, ability to establish effective working relationships with a diverse customer base and workforce, and experience leading effectively and working collaboratively with staff in a unionized setting.

What We Offer

The University of Minnesota offers a competitive salary and benefits package, as well as opportunities for professional growth and development.