Restaurant Operations Manager

4 days ago


Columbia, Maryland, United States Taco Bell Full time
Job Summary

We are seeking a highly motivated and experienced Associate Restaurant Manager to join our team at BLT Columbia. As a key member of our management team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring operational excellence in our restaurant.

Key Responsibilities
  • Drive customer satisfaction and loyalty by ensuring fast, accurate service and maintaining high-quality products.
  • Supervise and train restaurant staff to meet or exceed customer service standards and company quality standards.
  • Analyze sales, labor, and inventory data to identify trends and areas for improvement, and develop strategies to meet or achieve margin and sales growth targets.
  • Develop and implement restaurant annual operating plans, including sales, labor, and inventory management.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide coaching and feedback to staff to drive performance and achieve goals.
Requirements
  • High school diploma or equivalent required; supervisory experience in food service or retail environment preferred.
  • Demonstrated ability to maintain financial controls, coach, and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.



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