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Supply Chain Support Specialist
2 months ago
Job Overview
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization collaborates with partner companies to identify qualified candidates for their available positions. This opportunity is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you possess the necessary skills, educational background, and experience, please proceed with the application process. Unless stated otherwise, this role is based at the specified location in the job listing.
DHL Global Forwarding (DGF) oversees the movement of goods and information throughout a customer's international supply chain, utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution facilities.
We are pleased to present an exciting opportunity for a Logistics Support Coordinator to facilitate various levels of customer engagement and act as a primary point of contact for one of our major strategic DGF clients with a sophisticated supply chain.
Key Responsibilities:
• Daily monitoring and tracking of all customer shipments, including key milestones for all inbound capital and critical support items.
• Processing shipments within the customer's SAP system.
• Coordinating transportation between offsite warehouses and multiple docks at the customer's facility.
• Providing recommendations for process enhancements.
• Collaborating with contracted carriers and warehouse 3PLs within the designated timelines outlined in the Service Level Guidelines (SLG).
• Acting as the first level of escalation and driving issues towards resolution.
• Continuously assessing, clarifying, and validating customer needs.
• Fostering collaboration with freight forwarding business units and external partners to develop solutions that address customers' evolving needs and expectations.
Additional Qualifications/Responsibilities
Skills / Requirements:
• Preferred bachelor's degree or a combination of relevant experience and education.
• Ability to proactively identify value opportunities, take initiative, and collaborate effectively with internal and external stakeholders.
• Excellent communication and presentation skills, both oral and written.
• Strong customer service and collaboration skills, with relevant experience.
• Proven ability to advocate for concepts, ideas, and continuous process improvement opportunities to stakeholders.
• Self-motivated and assertive, with the capability to prioritize tasks and manage multiple projects and timelines.
• Previous experience in the transportation or supply chain logistics sector is preferred; familiarity with SAP and AES is a plus.
Benefits:
(All non-union employees)
Total Compensation Package:
We offer a competitive base salary.
401(k) with a match: Pre-tax 401(k) contribution plan includes a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to assist in retirement savings.
Stock Purchase Plan:
Eligible employees can acquire Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
Medical:
We provide comprehensive healthcare plans covering preventive care, inpatient and outpatient services, and prescription medications.
Vision:
Optional coverage for eye exams, frames, and contact lenses.
Dental:
Optional coverage for preventive, major, and basic dental services.
Holiday / Paid Time Off:
The company offers paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), along with 8 floating holidays and accrued vacation days.
