Customer Service Associate/ Delivery Driver

4 weeks ago


San Rafael, California, United States Ewing Outdoor Supply Full time
Job Overview

We are seeking a highly skilled Customer Service Associate/Delivery Driver to join our team at Ewing Outdoor Supply in San Rafael.

Compensation

The estimated annual salary for this role is $40,000 - $60,000, commensurate with experience.

About the Job

This is a unique opportunity to work in a fast-paced environment where you will provide excellent customer service and distribute products promptly to our customers. As a key member of our team, you will represent our company in a professional and cost-effective manner, increasing our profitability and customer satisfaction.

You will engage with customers, providing accurate information about our products and services, and identifying client needs to recommend solutions. A positive attitude and ability to resolve potential customer issues or complaints efficiently will make you successful in this role.

  • Main Responsibilities:
  • Engage customers and provide exceptional service
  • Direct customers and provide accurate product information
  • Answer customer questions about specific products/services
  • Conduct price comparisons and feature demonstrations
  • Cross-sell products and maintain store displays
  • Manage returns and coordinate with your team during peak times
  • Inform customers about discounts and special offers
  • Provide feedback to the Store Manager and stay up-to-date with new products/services
  • Deliver a wide variety of items through different routes and follow schedules
  • Load, unload, prepare, inspect, and operate a delivery vehicle safely
Requirements

To be successful in this role, you must have prior experience in the outdoor supply industry, be comfortable working on your feet, and able to perform repetitive physical tasks. You should also be comfortable operating a commercial vehicle daily and possess excellent communication skills to build trusting relationships with customers.

  • Key Requirements:
  • Prior outdoor supply industry experience
  • Comfortable working on your feet and performing physical tasks
  • Able to operate a commercial vehicle daily
  • Excellent communication and interpersonal skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic math skills and ability to lift 50-70 pounds
Benefits

We offer a competitive benefits package, including health care, retirement plans, life insurance, paid time off, family leave, short-term and long-term disability, training and development opportunities, wellness resources, and profit sharing.

We value our employees and believe that their growth and development are essential to our success. We offer career development opportunities, competitive compensation, and a unique culture that makes your job a career. Come join us and see what we have to offer



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