Aviation Maintenance Technician

5 days ago

Newark, New Jersey, United States ViaSat Full time

About Viasat

At Viasat, we connect the world to the Internet, bringing people closer to opportunities, resources, and each other. We deliver connections with the capacity to change the world. Our team of experts works tirelessly to deliver cutting-edge solutions that make a real difference. We're on a mission to bring high-speed internet to every corner of the globe, and we need talented individuals like you to help us achieve it.

Job Overview

As a Maintenance Technician - Viasat Systems Expert, you will be responsible for supporting our customers by performing maintenance, repair, and troubleshooting of Viasat's Broadband System onboard customer aircraft. You will work closely with our Customer Support Center and Planning teams to ensure all maintenance and preventative maintenance is performed in accordance with company, airline, and FAA regulations.

Key Responsibilities

  • Work collectively with Viasat's Customer Support Center (CSC) and Planning to ensure all maintenance and preventative maintenance is performed in accordance with company, airline, and FAA regulations.
  • Perform maintenance, repair, and troubleshooting of Viasat's Broadband System onboard customer aircraft.
  • Assist in diagnostics checks on Viasat system installed onboard customer aircraft.
  • Provide training of the Viasat system to maintenance vendors and airline personnel.
  • Ensure all tooling and equipment required to maintain the Viasat system is available and up-to-date.
  • Assist Line Maintenance Manager in the development of improved maintenance and preventative maintenance of the Viasat system.
  • Mentor others to ensure they achieve a thorough working knowledge of Viasat systems.
  • Provide feedback to vendors and airline partners regarding Viasat systems and provide solutions needed for Continuous Improvement.
  • May on occasion be sent on field maintenance calls.
  • Perform scheduled and unscheduled maintenance.

Requirements

  • Proven customer service experience assisting customers with the planning and executing of aircraft line maintenance, troubleshooting, and repairs.
  • Experience with documenting maintenance work with an emphasis on accuracy.
  • Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audiences.
  • Experience with creating strong relationships and collaborating with internal and external customers.
  • Strong track record of meeting deadlines and exceeding customer expectations.
  • Fluent in English.
  • Airframe and Powerplant (A&P) Certification.
  • This is an FAA safety-sensitive position. Participation in our Drug-Alcohol program is required.
  • Shift differential in addition to base pay for 2nd and 3rd shift.
  • Working hours vary but are primarily evenings and some overnights.
  • Hours may vary with no fixed schedule - this is not typical Line Maintenance Shift Work.
  • Ability to travel up to 100% domestically and occasionally internationally.
  • Must live in local distance to Newark Liberty International Airport (EWR).

Preferred Qualifications

  • General FAA regulations knowledge and logbook sign-off.
  • Associates degree in a related field.

Compensation and Benefits

At Viasat, we consider many factors when it comes to compensation, including the scope of the position, as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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