Retail Sales Associate

1 week ago

Los Angeles, California, United States Vuori, Inc. Full time
Company Overview
Vuori, Inc. is a dynamic athletic apparel company that embodies the spirit of coastal California. Our mission is to inspire individuals to live life to the fullest, and our high-energy retail environment reflects this vision.

Job Summary
The Retail Sales Associate - Inventory Focused role is a key position in our team, responsible for forging connections with customers while communicating Vuori's brand values through expert product knowledge and a positive attitude.

Key Responsibilities
  • Forge lasting relationships with customers by providing exceptional service and product knowledge.
  • Work collaboratively with the sales team to ensure each customer receives the best possible experience.
  • Greet customers in a timely, authentic, and engaging manner, preparing the fitting rooms and providing honest feedback on merchandise style and fit.

Business Objectives
  • Achieve sales goals in a team-based commission environment.
  • Stay up-to-date with new product knowledge in the fashion landscape and active-wear specifically to serve as an expert for customers.
  • Assist in completing projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.

Operations
  • Ensure the backroom is tidy and easy to navigate.
  • Handle daily destock and restock tasks.
  • Keep the back of house organized.
  • Organize supplies and communicate when needing restocked.
  • Support weekly planning and re-organization of BOH to support inbound shipment receiving.
  • Ensure all shipments are received and processed in a timely manner, and follow up with the Inventory Lead and management team if needed.
  • Support daily manual restocks to ensure the floor is fully stocked.
  • Support weekly cycle counts.
  • Identify and communicate product concerns in a timely manner.

Qualifications
  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

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