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Bakery Evening Supervisor

2 months ago

Neenah, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary

We are seeking a skilled and experienced Bakery Evening Supervisor to lead our retail pastry team in the evening hours. As a key member of our Bakery department, you will be responsible for ensuring our bakery remains fully stocked with fresh, delightful products and providing exceptional service to our customers and associates during the evening shift.

Key Responsibilities
  • Lead and Support: Perform tasks assigned by the Bakery Manager and lead the Bakery department in their absence, assisting with important tasks and providing effective leadership.
  • Train and Guide: Onboard new evening Bakery clerks and cleaners, providing them with the training and support they need to succeed.
  • Maintain Excellence: Ensure all department standards are met by monitoring the sales floor, prep area, back room, cooler, and freezer conditions.
  • Deliver Outstanding Service: Assist guests in finding items, take cake and special orders, and provide excellent service.
  • Ensure Quality and Safety: Keep supplies replenished, maintain food safety logs, and meet quality standards.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Requirements
  • Customer Service Skills: Ability to provide outstanding customer service and work effectively with guests and team members.
  • Communication Skills: Oral and written communication skills and the ability to work as a team in a fast-paced environment.
  • Food Service Expertise: Knowledge of retail food service, bakery and pastry operations, with a strong understanding of food service standards and practices.
  • Safety and Efficiency: Comprehensive knowledge of safety requirements and the ability to apply on-the-job safety training and safety policies to handle equipment and recognize and react potential hazards effectively.
Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

  • Stand in place for a long period of time, bend, stoop, and kneel regularly.
  • Full range of upper body motion.
  • Lifting up to 50 pounds on an occasional basis.
  • May be exposed to extreme temperatures.
Benefits
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans.