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Clinical Care Specialist

1 month ago

Owensboro, Kentucky, United States TrueScripts Limited Full time
Job Summary

TrueScripts Limited is seeking a highly skilled Clinical Care Representative to join our team. This role is responsible for performing all clinical tasks related to in-house and external communications with clients, members, pharmacies, and physicians.

Key Responsibilities
  • Respond to clinical inquiries, prior authorization requests, and paper claims requests
  • Analyze data and assist members with prescription benefits
  • Problem-solve in the claims system and communicate with management
  • Log and prepare client invoices and provide administrative support
Requirements
  • Associate degree in a related field preferred
  • Active pharmacy technician certification preferred but not required
  • Two years of applicable experience preferred
  • Excellent communication and customer relations skills
  • Ability to multi-task and prioritize in an ever-changing environment
What We Offer
  • Robust benefits and a strong salary
  • Employee Assistance Program
  • Wellness Program
  • Dream Manager Program
  • A cohesive, family-based culture
  • Charitable contributions
  • Lots of celebrations