Restaurant Shift Manager

2 weeks ago


Wayne, Pennsylvania, United States MOD Super Fast Pizza, LLC Full time
Restaurant Shift Leader Job Description

At MOD Super Fast Pizza, LLC, we're on a mission to create a world where everyone belongs. As a Restaurant Shift Leader, you'll play a key role in delivering exceptional customer experiences and leading our team to success.

Key Responsibilities:
  • Lead by example, embodying MOD's values and behaviors to create a positive and inclusive work environment.
  • Collaborate with the General Manager to drive sales growth, improve customer satisfaction, and maintain operational excellence.
  • Coach and develop Shift Supervisors to ensure they have the skills and knowledge needed to succeed in their roles.
  • Partner with the Squad to achieve store goals, promote a positive work environment, and foster a culture of inclusivity and respect.
  • Stay up-to-date on operational standards, resources, and best practices to drive continuous improvement.
Requirements:
  • Minimum 1 year of customer service or restaurant leadership experience.
  • Proven track record of successfully leading, coaching, training, and motivating front-line employees.
  • Ability to think strategically and act tactically in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with team members and customers.
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support.

At MOD, we believe in creating a world that works for and includes everyone. If you're passionate about delivering exceptional customer experiences, leading high-performing teams, and driving business growth, we want to hear from you



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