Hospitality Ambassador
1 week ago
Job Summary
We are seeking a highly skilled Guest Service Specialist to join our team at IHOP. As a Guest Service Specialist, you will be responsible for providing exceptional customer experiences, greeting guests, and seating them promptly and courteously.
Key Responsibilities
- Greet and seat guests in a friendly and efficient manner.
- Accommodate special needs of guests, such as booster seats, highchairs, and disabilities.
- Process To-Go and Delivery Orders in a timely and accurate manner.
- Manage Wait List during peak hours.
- Provide menu recommendations and additional information to guests.
- Communicate order details to the kitchen staff.
- Deliver food and beverages to outside guests in a timely manner.
Requirements
- Prior experience as a host or in a similar role is a plus.
- Excellent teamwork and communication skills.
- Ability to handle money transactions responsibly.
- Multitasking and adaptability in a fast-paced environment.
- Flexibility to work a variety of shifts, including weekends and holidays.
About IHOP
IHOP is a global restaurant chain known for its delicious pancakes and friendly service. We are committed to providing a welcoming and inclusive environment for our guests and employees alike.
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