Hospitality Ambassador

1 month ago


Royal Palm Beach, Florida, United States IHOP Full time

Job Summary

We are seeking a highly skilled Guest Service Specialist to join our team at IHOP. As a Guest Service Specialist, you will be responsible for providing exceptional customer experiences, greeting guests, and seating them promptly and courteously.

Key Responsibilities

  • Greet and seat guests in a friendly and efficient manner.
  • Accommodate special needs of guests, such as booster seats, highchairs, and disabilities.
  • Process To-Go and Delivery Orders in a timely and accurate manner.
  • Manage Wait List during peak hours.
  • Provide menu recommendations and additional information to guests.
  • Communicate order details to the kitchen staff.
  • Deliver food and beverages to outside guests in a timely manner.

Requirements

  • Prior experience as a host or in a similar role is a plus.
  • Excellent teamwork and communication skills.
  • Ability to handle money transactions responsibly.
  • Multitasking and adaptability in a fast-paced environment.
  • Flexibility to work a variety of shifts, including weekends and holidays.

About IHOP

IHOP is a global restaurant chain known for its delicious pancakes and friendly service. We are committed to providing a welcoming and inclusive environment for our guests and employees alike.



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