Food Service Associate
2 weeks ago
Job Summary
We are seeking a skilled and friendly Food Server to join our team at Sonesta Hotels. As a Food Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.
Responsibilities
- Greet and acknowledge all arriving guests in a prompt and professional manner.
- Engage and interact with guests as appropriate, responding to all questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Serve food and beverage orders after checking for correct temperature, appearance, and portions, and refill when necessary.
- Operate the POS system and ensure food orders are verified and transmitted in a prompt manner, adhering to all cash handling and credit card policies and procedures.
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
- Maintain proper condition and cleanliness of dining areas, stations, and servicing equipment.
- Complete all closing duties and reports as assigned.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management.
Requirements
- Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Must be able to stand and exert fast-paced mobility for the entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Previous front-facing guest service experience required.
- Must read, write, and speak the English language fluently.
- Experience with computerized cash registers preferred.
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Equal Opportunity Employer
Sonesta Hotels is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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