Community Engagement Director

3 weeks ago


Conyers, Georgia, United States Phoenix Senior Living Full time
Job Description

The Community Engagement Director role at Phoenix Senior Living involves driving sales and marketing initiatives at the community level to generate new leads, convert leads to move-ins, and implement effective sales systems. This position is responsible for building strong business relationships to generate referrals and ensuring the community's sales and marketing goals are consistently met.

Key Responsibilities:
  • Sales and Marketing: Develop and execute sales strategies to increase community visibility and drive occupancy rates.
  • Customer Relationship Management: Maintain accurate records of customer interactions, leads, and sales conversions using CRM software.
  • Marketing Analysis and Reporting: Provide detailed sales and marketing reports to the community's Executive Director and regional operations team, highlighting key trends and areas for improvement.
  • Collaboration and Communication: Work closely with the sales team to review sales and marketing activity, quality assurance, and key marketing issues.
Requirements:
  • Education and Experience: A college degree is preferred, with 3-5 years of experience in sales and marketing, preferably in senior housing.
  • Skills and Abilities: Excellent communication and interpersonal skills, with the ability to relate to a diverse resident and employee population.


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