Membership Sales Associate

4 days ago


Burlington, Massachusetts, United States WHITT FIT INC dba StretchLab Burlington Full time
Front Desk/Sales Representative Job Description

At WHITT FIT INC d/b/a StretchLab Burlington, we are committed to providing exceptional customer service and promoting a culture of wellness and fitness.

About the Company:

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. Our team of experts is certified in various fields, including physical therapy, chiropractic medicine, yoga, Pilates, and more. We pride ourselves on delivering world-class stretching sessions through our proprietary Flexologist TM training.

Job Summary:

This is an exciting opportunity for a highly motivated and customer-focused individual to join our team as a Front Desk/Sales Representative. The successful candidate will be responsible for assisting the Studio Manager with new membership sales, managing the front desk, and conducting tours of the facility.

Key Responsibilities:
  • Assist the Studio Manager with lead generation, follow-up, and close
  • Comfortable working independently and unsupervised at times
  • Book and confirm stretches
  • Manage the front desk to greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing relationships and targeting individual's needs and wants
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in special events to promote the club
Requirements:
  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
  • Ability to learn and use a CRM software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in person, phone, and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
Compensation and Benefits:

We offer a competitive compensation package based on experience, including free membership and opportunities for bonus based on performance. If you are a motivated and results-driven individual looking to join a dynamic team, please apply today.



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