Packaging Quality Director

12 hours ago


Dallas, Texas, United States AptarGroup Full time
Job Summary

The Packaging - Head of Quality will lead the Quality team at FusionPKG to provide valued quality to the company's cosmetic partners. This role will provide uncompromising attention to detail in solving and managing quality issues for packaging and beauty lab production orders.

Key Responsibilities
  • Develop and implement strategic plans to improve quality issues on production orders for packaging and formula orders
  • Lead the development of quality processes and procedures to ensure consistency and excellence
  • Collaborate with cross-functional teams to identify and resolve quality issues
  • Provide leadership and guidance to the Quality team to achieve excellence in client satisfaction
  • Support FusionPKG Sales by meeting with customers to resolve quality issues
Requirements
  • Bachelor's or master's degree in quality, packaging engineering, or a related field from an accredited college or university
  • Minimum of 15 years of experience in a technical packaging support position in cosmetics, beauty packaging, or a related CPG environment with at least 7 years in a leadership role
  • Packaging Engineering experience is a must
  • Intermediate experience with MS Office (Excel, Word, PowerPoint)
  • Ability to use or learn software
  • Ability to travel domestically and internationally for quality issues
Competencies for Success
  • Leadership: Provide focus and motivational support to achieve excellence in client satisfaction; Foster teamwork and cooperation for team unity; Manage individual and team performance
  • Verbal Communication: High degree of negotiation capabilities, persuasion, and diplomatic tact to work closely with internal project team members and external clients
  • Analytical Thinking: Approaches problems logically; Provides meaningful analyses through verbal and written presentations; Uses discretion and independent judgment to solve complex problems
  • Customer Focus: Discover and meet underlying needs of clients; Act as a trusted advisor; Employ consultative attitude to best achieve the department's objectives
Work Environment and Physical Demands

The work environment and physical demands are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate in an office setting and when at an external partner's factory facility could be higher but within acceptable working conditions.

The employee is frequently required to be in a stationary position and regularly use the computer keyboard and mouse and will view the computer monitor frequently. The employee is occasionally required to stand, walk, and reach with hands. The employee is occasionally required to climb or balance, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 30 pounds.

Reasonable accommodations may be made to enable individuals to perform essential job functions.



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