Insurance Industry Professional

2 weeks ago


Austin, Texas, United States Luke Ramsay - State Farm Agent Full time
Job Summary

We seek a detail-oriented Customer Service Representative to join our team. The ideal candidate will possess strong communication and interpersonal skills, with the ability to multitask and maintain accurate records.

Responsibilities
  • Respond to customer inquiries and provide policy information in a timely and professional manner.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimizing disruptions.
  • Process insurance claims efficiently and follow up with clients to ensure satisfaction.
Qualifications
  • Strong written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner.
  • Detail-oriented and able to prioritize tasks effectively, managing multiple responsibilities simultaneously.
  • Previous customer service experience is preferred, but not required.
Benefits
  • Licensing paid by agency, eliminating upfront costs for new hires.
  • Bonus structure based on performance, rewarding high achievers.
  • Competitive salary, commensurate with industry standards and location.
  • Flexible schedule, allowing for work-life balance and personal flexibility.
  • Health insurance, ensuring the well-being of our employees and their families.
  • Opportunities for advancement, as we continue to grow and expand our services.
  • Paid time off, allowing for rest and relaxation.
  • Training and development programs, equipping our team members with the skills and knowledge needed to succeed.


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