Patient Access Representative

1 week ago


Nashville, Tennessee, United States Alive Hospice Full time
Job Description

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Alive Hospice. As a Patient Access Representative, you will play a vital role in promoting our services and collaborating with healthcare providers to support the admission of patients.

About the Role:

  • Represent Alive Hospice as assigned to promote services and co-market with provider relations representatives.
  • Serve as back-up to the Director of Intake & Admissions as needed.
  • Liaise with physicians, social workers, discharge planners, and clinical coordinators to gather information for treatment plans.
  • Respond to multiple calls, including inquiries, intakes, family, and healthcare providers, providing accurate and compassionate attention to each caller.

Responsibilities:

  1. Maintain patient, family, and staff confidentiality.
  2. File, fax, log, and maintain data in an accurate and accessible fashion.
  3. Enter data, manipulate, and retrieve data in proper reporting structure.
  4. Route paperwork appropriately and in a timely manner.
  5. Assist with administrative duties as assigned by the Director of Intake & Admissions or Director of Clinical Partnerships.

Requirements:

  • A minimum of one year's related experience and/or training; or equivalent combination of education and experience.
  • An Associate Degree (A.A.) from college or technical school is preferred.

What We Offer:

  • An estimated salary range of $40,000 - $55,000 per year, depending on experience.
  • The opportunity to work in a supportive and dynamic team environment.
  • Professional growth and development opportunities.

How to Apply: If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application.



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