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Medical Equipment Specialist

2 months ago

Euclid, Ohio, United States AdaptHealth LLC Full time
Job Summary

AdaptHealth LLC is seeking a skilled Medical Equipment Specialist to join our team. As a Medical Equipment Specialist, you will be responsible for ensuring the safe delivery and setup of home medical equipment for our customers.

Key Responsibilities
  • Operate company vehicles to transport medical equipment, adhering to Department of Transportation (DOT) regulations.
  • Develop and maintain a working knowledge of current home medical equipment products and services offered by AdaptHealth LLC.
  • Comply with all applicable company policies and procedures, including those related to customer service and equipment maintenance.
  • Manage a territory to reach service goals, delivering equipment and providing education to customers on proper use and care.
  • Educate customers on the proper use and care of respiratory and home medical equipment in a home setting.
  • Complete written patient visit reports following setup and follow-up visits.
  • Assist with customer equipment problems under emergency conditions.
  • Process all orders in a timely and accurate manner.
  • Promote services and products to referral sources in the community.
  • Develop basic reimbursement knowledge and document all necessary information to ensure reimbursement for equipment, products, and services.
  • Assist with the implementation of quality improvement programs to meet company policies.
  • Maintain home oxygen systems through regular visits to customers.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Perform routine preventative maintenance and simple repairs on equipment as required.
  • Report equipment hazards and product incidents as required.
  • Safely drive and maintain company vehicles.
  • Perform patient assessments and re-assessments for patient care.
  • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
  • Maintain knowledge of and comply with OSHA, DOT, and FDA regulations and requirements for oxygen transportation.
  • Ability to clearly express understanding of DOT regulations regarding driving distances during On Duty hours.
  • Maintain understanding of all DOT requirements, including travel logs and ability to present upon demand by a DOT or roadside inspection.
  • Ability to understand and verbally respond to any DOT inspector while driving a company vehicle during On Duty hours.
  • Maintain patient confidentiality and function within the guidelines of the Health Insurance Portability and Accountability Act (HIPAA).
  • Complete assigned compliance training and other educational programs as required.
  • Maintain compliance with AdaptHealth LLC's Compliance Program.
  • Responsible for cleaning equipment when assigned by supervisor or downtime allows, following Branch Maintenance and Cleaning Guidelines.
Requirements
  • High School Diploma or equivalency.
  • Entry-level sales, customer service background essential.
  • Military, delivery driver with sales component, or healthcare technician experience considered related experience.
  • One (1) year of HME delivery experience preferred.
  • Valid and unrestricted driver's license in the state of residence.
  • Current DOT Medical Examiners Certificate (DOT Medical Card).
  • Physical Demands and Work Environment:
  • Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 160 pounds.
  • Must be able to stretch, bend, stoop, and crouch, and perform moderate to heavy physical labor while moving equipment, hazardous materials, and supplies.

AdaptHealth LLC is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.