Host
5 days ago
Your role as a Host at Cafe Hollander is crucial to our success. As the first point of contact for our guests, you set the tone for their entire dining experience. A warm welcome, efficient service, and attention to detail can make all the difference in creating a memorable experience for our customers.
Key Responsibilities:- Food and Beverage Quality Assurance: Ensure that our food and beverages meet the highest standards of quality and presentation.
- Menu Knowledge: Be familiar with our menu offerings and able to make recommendations to guests.
- Rotation Seating: Manage seating arrangements to ensure a smooth and efficient dining experience.
- Welcoming: Greet guests warmly and make them feel welcome in our cafe.
- Aware of Events and Specials: Stay informed about upcoming events and specials to provide guests with relevant information.
- Friendly and Attentive Customer Service: Provide exceptional customer service by being attentive, friendly, and responsive to guests' needs.
- Responsible Cash Handling: Handle cash and credit transactions accurately and efficiently.
- Service Speed: Maintain a fast and efficient service pace to ensure that guests receive their food and beverages in a timely manner.
- Maintain a Neat and Organized Front-of-House Environment: Keep the front-of-house area clean and organized to create a welcoming atmosphere for guests.
- Assist with Opening/Closing Tasks and Side Work as Needed: Assist with opening and closing tasks, as well as side work, to ensure a smooth operation.
- Team Player: Work collaboratively with other team members to achieve common goals.
- Team Communication: Communicate effectively with team members to ensure seamless service.
- Performs Assigned Tasks: Complete tasks assigned by management in a timely and efficient manner.
- Continuous Development of Food and Beverage Product Knowledge: Stay up-to-date with our menu offerings and make recommendations to guests.
- Customer Service Skills: Provide exceptional customer service by being attentive, friendly, and responsive to guests' needs.
- Ability to Maintain Professionalism at All Times: Maintain a professional demeanor at all times, even in challenging situations.
- Ability to Communicate Clearly: Communicate effectively with guests and team members to ensure seamless service.
- Ability to Work Well with Others: Work collaboratively with other team members to achieve common goals.
- Ability to Multi-Task: Handle multiple tasks simultaneously to ensure efficient service.
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Madison, WI , USA, United States Cafe Hollander Full timeJob Title: HostYour role as a Host at Cafe Hollander is crucial to our success. As the first point of contact for our guests, you set the tone for their entire dining experience. A warm and welcoming greeting can make all the difference in creating a positive atmosphere.Key Responsibilities:Food & Beverage Quality Assurance: Ensure that our food and...
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