Cloud Systems Architect

6 days ago


San Francisco, California, United States Phiture Full time

About Five9

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  • Five9 is a leading provider of cloud contact center software, revolutionizing the way businesses interact with their customers.

At Five9, we believe that a great customer experience is the key to driving business success. That's why we're dedicated to providing innovative solutions that empower our customers to deliver exceptional service.

Salary Information

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  • The estimated annual salary for this position is $140,000 - $180,000 depending on experience and location.

Job Description

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  • We are seeking a highly skilled Senior Cloud Engineer to join our Platform Persistence team. As a member of our team, you will be responsible for designing, implementing, and automating large-scale distributed systems both on-premises and in the cloud.

Key Responsibilities

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  • Design and implement scalable and secure cloud-based infrastructure
  • Maintain existing environments: on prem and cloud
  • Participate in planned maintenance and on-call rotation
  • Troubleshoot infrastructure and system issues
  • Work with Engineering teams to deliver high-quality software
  • Improve environment availability, observability, and automate routine tasks via Terraform, Ansible, and Python

Requirements

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  • 3-5+ years of DevOps/SRE experience
  • Experience with Linux (any flavor)
  • Experience with Prometheus and Grafana
  • Experience with config management tools such as Ansible
  • Experience with CI/CD methodologies & tools: GitLab, GitHub, etc.
  • Experience with Docker, Kubernetes
  • 2+ years of public cloud experience (Any cloud, preferable GCP)
  • Experience with Infrastructure as Code (we are using Terraform)
  • Experience with Incident Management Process, SRE best practices, and continuous improvements
  • Excellent problem-solving and analytical skills
  • Strong verbal and written communication skills
  • BS in Computer Science or equivalent experience

Benefits

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  • Five9 Shares
  • Bonus Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance
  • 25 day Annual Leave + Public Holidays

Diversity and Inclusion

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  • Five9 is an equal opportunity employer committed to building a diverse and inclusive team that represents a variety of backgrounds, perspectives, and skills.

About Us

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  • Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.


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