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Regional Operations Manager
2 months ago
About Fluence: Fluence Energy, Inc. is a prominent global player in the energy storage sector, specializing in innovative products and services, as well as optimization software tailored for renewable energy and storage solutions. Operating in over 47 markets worldwide, Fluence is committed to facilitating the clean energy transition through a comprehensive suite of offerings, including modular and scalable energy storage solutions, extensive service offerings, and the Fluence IQ Platform, which provides AI-driven SaaS products for managing and optimizing renewable energy and storage from various providers. Our mission is to revolutionize the way we power our world by assisting clients in developing more resilient and sustainable electric grids.
Our Culture and Values: At Fluence, we are driven by our dedication to transforming energy solutions. Achieving our objectives necessitates creativity, diverse perspectives, and fostering trust to implement change swiftly.
We are Leading: Fluence currently oversees thousands of megawatts of energy storage projects globally and continues to expand.
We are Responsible: Our company is characterized by a steadfast commitment to safety, quality, and integrity.
We are Agile: We meet our goals and address customer needs by nurturing curiosity, adaptability, and self-reflection within our teams.
We are Fun: We appreciate the diverse thoughts and experiences of our colleagues and clients. Through open, honest, and respectful communication, we strive to create an inclusive and welcoming environment for everyone.
About the Position: The primary role of the Regional Operations Manager is to serve as a support liaison for all Energy Storage initiatives within a designated region. This position entails direct responsibility for various support activities based on the project life cycle, encompassing commissioning through to post-commercial operation support.
Key Responsibilities:
- Drive and manage O&M Service Business performance across critical business metrics (Safety, Finance, Maintenance, etc.).
- Maintain the service relationship with clients by ensuring clear communication and thorough understanding of contract execution.
- Foster a safety culture by enhancing the established Fluence safety management system.
- Oversee regional income statement performance, including budget formulation in collaboration with the Global Services Lead.
- Implement proactive and reactive maintenance strategies in Fluence-managed projects, adhering to defined asset management protocols while promoting continuous improvement.
- Coordinate with multiple third-party service vendors to ensure the safe execution of O&M services across contracted projects.
- Identify emerging issues impacting product performance or Fluence Energy Service and Support business performance, devise resolution strategies, communicate effectively, implement solutions, and follow up to ensure sustainability.
- Support, lead, and facilitate internal and external Root Cause Analysis and Management of Change initiatives.
- Assist in developing and deploying asset management strategies for customer assets.
- Lead training initiatives for Battery Energy Storage Array O&M for new owners and third-party service providers.
Ideal Candidate Qualifications:
- Undergraduate degree required, with a strong preference for technical disciplines (BSEE, BSME, BSCE, Chemistry, Physics, Math).
- A minimum of 10 years of relevant experience in electric utility or independent power production, particularly within generation/operations/technical teams (Coal, Gas, Solar, Hydro, Wind).
- Demonstrated experience in leading safety initiatives in operational environments.
- Experience managing income statements, including budget development.
- Proven ability in technical problem-solving through structured methodologies and complex analytics.
- Familiarity with financial reporting platforms such as NetSuite or equivalent.
- Successful history in business process management, including project reporting/management, work execution, procure-to-pay, change management, and workforce development.
- Experience in negotiating and managing contracts with third-party service providers.
- Strong interpersonal skills with the ability to engage with various levels of customer organizations.
- Extensive planning, organizing, and coordination experience among multiple stakeholders to achieve shared objectives that directly impact business performance.
- Project management, meeting leadership, and facilitation experience.
- Proficient in MS Office; experience with SCADA and MODBUS is advantageous.
- Willingness and ability to travel up to 50% of the time to support existing and new Energy Storage fleets.
- Physical ability to perform tasks such as bending, stooping, sitting, standing, walking, reaching, climbing, and lifting up to 40 lbs.
- Visual acuity for close vision, distance vision, color vision, peripheral vision, and depth perception is required.
Compensation: Salary range is competitive and commensurate with experience.
Fluence is an Equal Opportunity Employer: We fully embrace the principles of Equal Employment Opportunity, ensuring that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
Benefits: Fluence offers an exceptional benefits package from day one of employment, including medical benefits, employee resource group opportunities, 401K options, and generous PTO/Vacation plans to promote a healthy work-life balance.
Employee Resource Group Opportunities: We are committed to diversity and inclusion in our workforce.
Additional Benefits: Unlimited PTO, Medical, Dental, Vision, Life and Pet Insurance, and Annual Bonus Incentive.