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Lead Academic Operations Data Analyst

2 months ago

Chicago, Illinois, United States Adtalem Global Education Full time
Job Description

The Lead, Academic Operations Data Analyst will be responsible for managing data, reporting, and insights in support of the University's doctoral students and their capstone progress.

This position will work with stakeholders on requests and projects supporting doctoral student capstone progress and operations.

The successful candidate will be responsible for managing access, providing ongoing support to users, and documentation and resources related to Power BI and data documentation.

The Lead will need to have strong business, data, and systems process knowledge used in higher education.

They will partner with operational leaders to identify opportunities, gather requirements, and deliver results for a wide audience.

Along with the business skills, the manager will also need strong technical skills using Power BI and other platforms to solution analytic problems.

Key Responsibilities
  • Manage and lead student capstone data requests, reporting, and improvement efforts.
  • Provide support for the university's doctoral operations and capstone process through access provisioning, Power BI resources, and end-user support.
  • Lead projects utilizing interactive data visualizations to communicate doctoral student capstone progress.
  • Work collaboratively with university stakeholders on ad-hoc requests, initiatives, and special projects.
  • Support data-related requests and user issues, lead troubleshooting and modification efforts to provide resolution.
  • Manage the integrity of data and supporting documentation, leading efficiency, accuracy, and cleanup efforts.
  • Prepare and present data and reports in a variety of forms to diverse audiences; present at internal conferences when appropriate.
  • Manage Data Analysts which execute data processing and reporting activities for the university's doctoral operations and doctoral student progress.
Requirements
  • Performs other duties as assigned
  • Complies with all policies and standards
Qualifications
  • Bachelor's Degree Required
  • Master's Degree Preferred
  • 3+ years of experience in managing data and providing data analysis to support business operations objectives. Required
  • 3+ years experience with data visualization platforms (e.g., Power BI) Required
  • Experience with student data platforms (e.g. Banner) Preferred
  • Management and/or Supervisory experience. Preferred
  • Experience operating in an academic, higher education, and/or highly regulated environment. Preferred
  • Proficiency with PowerBI, Student Information Systems (Banner, etc.), and Salesforce
  • Proficiency with Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, Teams, Outlook)
  • Understanding of data collection, analysis, and distribution techniques
  • Capacity to analyze and interpret large amounts of data
  • Proven project management experience, with ability to set and meet deadlines
  • Ability to interact with all levels of the organization
  • Ability to work independently and make sound decisions without supervision or direction
  • Problem-solving skills
  • High level of critical thinking skills and attention to detail
  • Strong communication and collaboration skills
  • Agility to learn new systems and pilot new technologies and capabilities a plus