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Durable Medical Equipment Representative
3 weeks ago
Northwood, Inc. is a leading provider of health plan benefit administration for durable medical equipment, prosthetics, orthotics, and medical supplies. We are currently seeking a Durable Medical Equipment Representative to join our team.
This role involves handling customer inquiries, providing product information, and resolving technical issues related to durable medical equipment supplies. You will also be responsible for developing and maintaining knowledge of our products and services, as well as documenting customer interactions and updates.
Key Responsibilities:
- Handle customer inquiries and complaints
- Provide product information and resolve technical issues
- Develop and maintain knowledge of products and services
- Document customer interactions and updates
Requirements:
- Previous experience in customer service or sales
- Excellent written and verbal communication skills
- Ability to build rapport with clients
- Positive attitude and strong work ethic
Benefits:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
