Technical Operations Manager
4 weeks ago
Job Summary
The IS Manager role at MaineHealth is a leadership position responsible for overseeing a team of technical resources and/or IS Supervisors. The incumbent is accountable for the budget, performance, and results of a medium-sized team or multiple small teams. This role requires adapting departmental plans and priorities to address resource and operational challenges, guided by policies, procedures, and business plans.
The IS Manager receives guidance from IS Senior Managers and Directors and provides technical guidance to employees, colleagues, and/or customers. They are accountable for addressing issues with impact beyond their team and defining team operating standards. This position requires extensive knowledge of project management, resource management, performance management, managing service levels, computer systems configuration, and customer service.
Key Responsibilities
- Lead a team of technical resources and/or IS Supervisors
- Accountable for budget, performance, and results of a medium-sized team or multiple small teams
- Adapt departmental plans and priorities to address resource and operational challenges
- Provide technical guidance to employees, colleagues, and/or customers
- Address issues with impact beyond their team and define team operating standards
Requirements
- Bachelor's Degree or equivalent work experience
- Prior management experience or experience in a highly collaborative role requiring strong interpersonal and leadership skills
- More than five years' experience working in a progressive technical environment
- Strong project management experience
- Demonstrated experience with process/workflow analysis, design, and implementation
MaineHealth
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services.
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