IT Support Specialist
4 weeks ago
Darigold is a leading dairy cooperative in the United States, known for its high-quality dairy products and innovative technology. We are seeking a motivated IT Service Desk Technician to join our team and provide internal support for our company computer systems, desktop PC hardware, and software systems.
Key Responsibilities:- Provide first-line support for IT incidents and requests
- Monitor systems, scheduled events, and automated error reports to capture and resolve issues
- Triaging incidents and requests, troubleshooting, project work, and occasional travel to remote sites
- Adhere to and support IT SLAs and processes
- Create and update documentation as needed
- High School diploma or equivalent required
- 2-3 years of relevant work experience required
- Experience with Microsoft Office Suite, ITIL, and Service Now preferred
- A+ certification preferred
- Valid Driver's License
- Competitive salary range: $53,350 - $59,277
- Employer 401K contribution of up to 9%
- Comprehensive medical, dental, and vision benefits
- Employer-paid life and disability coverage
- 8 weeks paid paternal leave
- Education assistance
- Community giving through matching donations
- Access to great dairy products
Darigold is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, equal pay, disability, and genetic information.
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