Customer Service Representative

4 weeks ago


Sugar Land, United States Oria Dafe - State Farm Agent Full time
Position Overview

We are seeking a part-time Customer Relations Representative to join our team at Oria Dafe - State Farm Agent. As a key member of our office, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional customer service, and working closely with our agent to achieve marketing goals.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues in a timely manner.
  • Work collaboratively with the agent to identify and pursue new business opportunities and to develop and implement effective marketing strategies.
  • Stay up-to-date on industry trends and developments to ensure that our customers receive the best possible service.
  • Contribute to a positive and productive work environment by being a team player and supporting colleagues as needed.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.


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