Mortgage Loan Officer Assistant Coordinator
3 days ago
We are seeking a detail-oriented and customer-focused Mortgage Loan Officer Assistant to support our top-producing team. This role requires exceptional sales and communication skills, as well as the ability to manage loan files from beginning to end.
About the RoleThis position involves reviewing loan package documents for accuracy, following up on customer inquiries, and assisting with administrative tasks such as scheduling appointments and assembling loan documentation. The successful candidate will also serve as the primary liaison between the mortgage loan officer and clients, ensuring seamless communication and timely resolution of outstanding issues.
Key Responsibilities- Loan Package Accuracy: Verify the completeness and accuracy of loan package documents, submitting discrepancies to the loan officer or originator as needed.
- Customer Service: Respond to customer and in-house inquiries in a timely and professional manner, providing superior customer service and support.
- Administrative Support: Assist with various administrative tasks, including making and screening calls, booking appointments, and managing loan files.
- Documentation Assembly: Prepare loan documentation, including credit reports and mortgage application paperwork, as required for verifications and underwriting.
- Basic Knowledge: Comprehend basic loan financing options, including conventional loans, FHA, VA, adjustable/fixed, and commercial loans.
- Education: A college degree in finance or banking is preferred, but a high school diploma or equivalent is required.
- Proficiency: Demonstrate computer proficiency, including Microsoft Office, and some experience with CRM, MLS, DU, and proprietary mortgage software.
- Experience: Ideally, 2-3 years of administrative support experience in a professional office or mortgage environment.
Efinity Mortgage offers a competitive salary range, estimated at $42,000 + bonus, and a dynamic work environment that aligns with our core values: Total transparency, Facilitate the perfect process, Integrity in everything we do, Pioneer impactful innovations, Live life's passions, and Win long-term, together.
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Mortgage Loan Support Specialist
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