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Customer Experience Associate

2 months ago

Everett, Pennsylvania, United States Weis Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Weis Markets. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, answering questions and resolving concerns in a timely and effective way.
  • Front End Operations: Direct the flow of customers through the front end, ensuring sufficient checkouts are open to minimize wait times and maintain a high level of customer satisfaction.
  • Security and Cash Control: Enforce security and cash control procedures to prevent losses and maintain accurate cash handling practices.
  • Team Collaboration: Work closely with cashiers, lot attendants, and other front-end team members to ensure seamless communication and a positive shopping experience.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to company standards and guidelines for sanitation and safety.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: No prior experience necessary, but a willingness to learn and adapt to our company's policies and procedures is essential.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
What We Offer

Weis Markets is an equal opportunity employer and offers a competitive salary and benefits package, as well as opportunities for professional growth and development.