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Pharmacy Technician Clinical Coordinator

2 months ago


Elkridge, Maryland, United States Medstar Full time
Job Summary

The Pharmacy Technician Clinical Coordinator plays a vital role in ensuring seamless communication and coordination between healthcare providers, patients, payors, and pharmacies. This position requires a strong understanding of pharmacy operations and a passion for delivering exceptional patient care.

Key Responsibilities
  • Streamline the process of ensuring access to prescribed medications for patients with unique healthcare needs.
  • Assist in all areas of clinical operations, including benefits investigation, prior authorization, copay/foundation assistance, onboarding new patients, delivery coordination, drug replacement services, and telephonic outreach for prescription refills.
  • Proactively track patient refills coming due and propose orders to providers as needed.
  • Research options for copay/foundation assistance, drug replacement services, and patient financial counseling, and facilitate enrollment and connection to available resources.
  • Perform patient onboarding, benefits investigation, order entry, and delivery coordination activities.
Requirements
  • High School Diploma or GED required.
  • 3-4 years Pharmacy Technician experience in a retail, mail order, or specialty pharmacy required.
  • 1-2 years Customer service or equivalent experience preferred.
  • PTCB - Pharmacy Technician Certification Board certification required.
  • Pharmacy Technician licensure or registration as required by the state in which the pharmacy is located required.
Preferred Qualifications
  • Basic computer skills.
  • Basic math skills.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Excellent problem-solving skills.
About MedStar

MedStar Health is a leading healthcare organization dedicated to delivering exceptional patient care and advancing medical innovation. Our team of healthcare professionals is committed to providing compassionate and personalized care to our patients.