Senior Business Systems Analyst

2 weeks ago


Lewisville, Texas, United States Caliber Collision Centers Full time
Service Center
CSCS TX
About Caliber

Caliber is a purpose-driven company with over 24 years of experience in the automotive services industry. Our core values and purpose drive our actions, providing opportunities for all teammates to reach their full potential and delivering on commitments to clients and customers.

We prioritize work-life balance through a robust benefits package, including day-one benefits (medical, dental, vision, 401K), vacation plans, leadership development programs, career growth opportunities, and exposure to multiple business models in the automotive space.

Job Summary
Act as liaison between business users and IT organization in support of applications and process improvements:

Key Responsibilities:
  • Design integration solutions between various systems.
  • Assist in acquisition and merger processes, including data conversions and process re-engineering.
  • Troubleshoot application issues to find root cause analysis.
  • Analyze information and provide sound solutions to complex business issues.
  • Develop business requirements for resolving issues, new enhancements, and new applications.
  • Analyze existing applications and business processes to identify improvement opportunities.
  • Support business owners and users regarding business applications and processes.
  • Create functional requirements.
  • Document business processes.
  • Serve as a point of contact for business and technical support.
  • Maintain documentation for current applications and user manuals.
Skill/Requirements
  • Bachelor's degree in Business, Information Systems, or related field; or equivalent combination of education, experience, and training.
  • 6-8 years of experience with enterprise systems in a role as a functional business analyst.
  • Report development using Microsoft Business Intelligence tools.
  • Project Management Certification a plus.
  • Excellent interviewing, listening, analytical, facilitation, observational, writing, organizational, and interpersonal skills.
  • Proficiency in MS Office, Project, and Visio.
The estimated salary range for this position is $80,000 - $110,000 per year, based on location and industry standards.

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