Health Information Specialist I

2 weeks ago


Lehigh Acres, Florida, United States Datavant Full time
Job Summary

At Datavant, we are seeking a highly skilled Health Information Specialist I to join our team. As a key member of our organization, you will be responsible for processing medical record requests in a timely and efficient manner, ensuring accuracy and providing exceptional customer service.

Key Responsibilities
  • Process medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical status.
  • Document information in multiple platforms using two computer monitors.
  • Proficient in Microsoft Office, including Word and Excel.
  • Maintain confidentiality and security with all privileged information.
  • Adhere to Company and Facility policies and procedures.

Requirements
  • High School Diploma or GED.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Professional verbal and written communication skills in the English language.

Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.

Working Conditions

The work environment is generally performed in an office setting with minimal exposure to unpleasant and/or hazardous working conditions. The incumbent must be able to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use, and use a telephone or headset equipment. Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.

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